On the Robust, LLC (Robust) website, www.robustwinebar.com, we request information from users through our Robust Royalty sign-up page and our online orders. Here a user must provide contact information (IE: name, email address and shipping address) and financial information (IE: credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order or would like to send information regarding Robust related information and events, this contact information is used to contact the user.

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Robust takes every precaution to protect our website users information. When users submit sensitive information via a website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla FireFox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

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To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Robust and its website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

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We do not share any of your personal information with outside sources.

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We use "cookies" on the robustwines.com/robustwinebar.com site to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each sites privacy policy. Robust is not responsible for the actions of third parties.

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You must be 21 years of age or older to order and receive wine. An adult signature is required at time of delivery.

Robust fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

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If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. At the time of this message, you will be able to opt-out of this information usage by sending a message to the following email: info@robustwinebar.com. You should also check this posted privacy statement for changes.